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Terms and Conditions

Insurance
Please ensure that your party is covered by personal insurance as StayNPlay cannot accept liability for any claims made.

Availability

Bookings are normally from Saturday to Saturday. The lodge will be available from 2.00pm on the day of your arrival and must be vacated by 10.00am on the day of your departure. Please email via the contact form should you require any variation\s to this?

Unauthorised Guests
Only the named guests at the time of booking will be allowed to occupy the lodge. StayNPlay reserve the right to terminate your booking, without notice and with no refund being given should this be violated in any way. Sorry no all male \ female groups accepted under the age of thirty.

Damage

Please treat the lodge and its contents with respect since all damage and breakages must be paid for. Loss of keys will incur charges for replacement of locks.

Behaviour

Loud and offensive behaviour will not be tolerated at any time. Persons acting in this way will have their booking terminated with immediate effect and no refunds will be given.

No Smoking
StayNPlay has a strict no smoking policy inside the lodge.

No Pets

Sorry, no pets allowed.

Payment

A deposit of £25 per person is required to confirm your booking. Full payment is required 56 days before the start date of your holiday. Scaleable cancellation charges will apply after this time. Any bookings made within 56 days of the start date will require immediate full payment to confirm your booking.

Scaleable Cancellation charges

Deposit - Non refundable if cancelled 13 weeks before holiday starts

25% of full holiday cost is payable if cancelled 6 weeks before holiday starts

50% of full holiday cost is payable if cancelled 4 weeks before holiday starts

75% of full holiday cost is payable if cancelled 2 weeks before holiday starts

100% of full holiday cost is payable if cancelled 1 week before holiday starts

Safety Onsite

Parents must supervise children at all times especially since there is a lake on site.